Wednesday, December 23, 2015

Passenger misses connection, so airline offers car rental, balks at bill

Q: I recently flew from Seattle to Wichita, Kan., on United Airlines, with a stopover in Denver. My first flight was delayed, which caused me to miss my connection in Denver.

I called United, and a representative offered me two options: I could stay overnight and fly home the next evening at 5:30...












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